HOW TO BUILD PSYCHOLOGICAL SAFETY IN DIVERSE WORK SPACES

Cheryl Leong
2 min readNov 27, 2020

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In diverse teams, employees need high levels of psychological safety for managers to harness the power of diversity itself. Here are some ways you can build safety in diversity now 💡

  1. ZERO-TOLERANCE POLICIES

Be clear that you believe in and are committed to holding the zero-tolerance policies around equity, e.g., sexual harassment, racism, etc.

2. CULTURAL HUMILITY

Understand and practice ‘cultural humility.’ Read this. https://hogg.utexas.edu/3-things-to-know-cultural-humility

3. DEEP LISTENING & VALIDATION

Validating is not agreement. It is accepting a team member’s point of view as valuable. You have successfully validated only if the other party feels understood and valued for their experience and contribution to the work.

4. A POSITIVE CULTURE AROUND DIFFERENCES

Make differences become valuable opportunities for creativity and synergy. This is all about the team culture, meeting facilitation-skills, and conflict resiliency. Differences become an opportunity for a deeper connection.

5. CLEAR PROCESS AROUND DISPUTES

Have an openly articulated commitment to equitable practices. Know history, understand what your employees need to feel safe. Have a restorative justice system in place and a procedure around DEI related disputes. Your team needs to know you are up for advocating and working towards equitable outcomes.

For a deeper consult or questions: cheryl@leadingwithconsciousness.com

Visit me: www.leadingwithconsciousness.com

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Cheryl Leong

Author of the forthcoming book “Leading With Consciousness: Cultivating Conscious Organizational Culture.” I am a leadership coach & psychotherapist.